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Timely Provider Invoice Payments

  • AFS Plan Management acknowledge the important role that you undertake as a provider of supports to the NDIS Participant plans we manage.

  • We understand the importance of cash flow to your business and in most cases, we process invoices within 2 - 4 business days.

  • Provided that we receive your invoices with the correct information by close of business on a Monday, we submit claims to the NDIA for processing and payment to you by Friday of the same week.

  • We have compiled the below important information required by the NDIA about invoicing for timely payments of your invoices.

 

Your invoices should include the following:

  • Your sole trader, business or company name

  • Your Australian Business Number (ABN)

  • Your contact details

  • Your bank details (Account name, BSB, Account Number)

  • NDIS Participant’s full name

  • Participant's NDIS Number

  • Invoice number. (Please ensure you use a unique invoice number each time you submit an invoice)

  • Date of invoice

  • Date service(s) were provided (format: dd/mm/yyyy)

  • Relevant NDIS line item/s for service or product, e.g. (01_019_0120_1_1)

  • Basic description of service or product provided, e.g. (House or Yard Maintenance)

  • Number of hours provided

  • Hourly rate charged

  • Total amount owing

  • If you charge GST, you must ensure the total hourly rate including GST does not exceed the allowable NDIS rate

 

Our Invoice Templates

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Billing for Services Provided

  • You can only submit an invoice for services that have already been provided.

  • We cannot process invoices for services planned for future dates, unless prior authorisation has been received from the NDIA.

 

Where to send your invoices?

All invoices should be sent to accounts@afspm.com.au by close of business on a Monday

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