Timely Provider Invoice Payments
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AFS Plan Management acknowledge the important role that you undertake as a provider of supports to the NDIS Participant plans we manage.
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We understand the importance of cash flow to your business and in most cases, we process invoices within 2 - 4 business days.
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Provided that we receive your invoices with the correct information by close of business on a Monday, we submit claims to the NDIA for processing and payment to you by Friday of the same week.
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We have compiled the below important information required by the NDIA about invoicing for timely payments of your invoices.
Your invoices should include the following:
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Your sole trader, business or company name
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Your Australian Business Number (ABN)
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Your contact details
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Your bank details (Account name, BSB, Account Number)
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NDIS Participant’s full name
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Participant's NDIS Number
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Invoice number. (Please ensure you use a unique invoice number each time you submit an invoice)
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Date of invoice
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Date service(s) were provided (format: dd/mm/yyyy)
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Relevant NDIS line item/s for service or product, e.g. (01_019_0120_1_1)
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Basic description of service or product provided, e.g. (House or Yard Maintenance)
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Number of hours provided
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Hourly rate charged
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Total amount owing
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If you charge GST, you must ensure the total hourly rate including GST does not exceed the allowable NDIS rate
Our Invoice Templates
Billing for Services Provided
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You can only submit an invoice for services that have already been provided.
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We cannot process invoices for services planned for future dates, unless prior authorisation has been received from the NDIA.
Where to send your invoices?
All invoices should be sent to accounts@afspm.com.au by close of business on a Monday