Timely Provider Invoice Payments
-
AFS Plan Management acknowledge the important role that you undertake as a provider of supports to the NDIS Participant plans we manage.
-
We understand the importance of cash flow to your business and in most cases, we process invoices within 2 - 4 business days.
-
Provided that we receive your invoices with the correct information by close of business on a Monday, we submit claims to the NDIA for processing and payment to you by Friday of the same week.
-
We have compiled the below important information required by the NDIA about invoicing for timely payments of your invoices.
Your invoices should include the following:
-
Your sole trader, business or company name
-
Your Australian Business Number (ABN)
-
Your contact details
-
Your bank details (Account name, BSB, Account Number)
-
NDIS Participant’s full name
-
Participant's NDIS Number
-
Invoice number. (Please ensure you use a unique invoice number each time you submit an invoice)
-
Date of invoice
-
Date service(s) were provided (format: dd/mm/yyyy)
-
Relevant NDIS line item/s for service or product, e.g. (01_019_0120_1_1)
-
Basic description of service or product provided, e.g. (House or Yard Maintenance)
-
Number of hours provided
-
Hourly rate charged
-
Total amount owing
-
If you charge GST, you must ensure the total hourly rate including GST does not exceed the allowable NDIS rate
Our Invoice Templates
​
Billing for Services Provided
-
You can only submit an invoice for services that have already been provided.
-
We cannot process invoices for services planned for future dates, unless prior authorisation has been received from the NDIA.
Where to send your invoices?
All invoices should be sent to accounts@afspm.com.au by close of business on a Monday