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Feedback, Complaints and Disputes

This is feedback and complaints made to us as a provider, not complaints about the NDIS.

All complaints are take seriously, all people treated fairly, and all corrective actions completed in a timely manner.


To provide feedback or make a complaint, you may contact us via the following methods:

  • call:           1300 814 724

  • email:

  • mail:         PO Box 1033, Carindale, QLD 4152

  • online:      complete the online feedback form below


In the event that a complaint is not resolved to your satisfaction you may contact the NDIS Quality and Safeguards Commission on

1800 035 544 or via a complaint form on their website at


Further information is also available at

For any feedback, complaints and/or disputes, please send us a message and we’ll get back to you shortly.

Thanks for submitting!

Feedback Form

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