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How We Support Families and Carers as an NDIS Plan Manager

Caring for a loved one is rewarding - but it can also be overwhelming. As a registered NDIS Plan Manager since 2018, we support families and carers by taking care of the financial and administrative side of the NDIS, so you can focus on care, wellbeing, and family life.

We Take the Admin Off Your Plate

We manage the day-to-day NDIS paperwork, including:

  • Receiving and checking provider invoices

  • Paying providers correctly and on time

  • Managing claims through the NDIS

 

This means less paperwork, fewer phone calls, and far less stress for families.

We Support Choice, Flexibility, and Stability

Plan management allows families to:

  • Use both registered and non-registered providers

  • Engage trusted independent support workers

  • Maintain consistent care arrangements

 

We help make flexible support arrangements work smoothly and compliantly.

We Help You Understand and Monitor the Plan

We help families and carers:

  • Understand how the NDIS plan is structured

  • Track spending and remaining funds in real time

  • Avoid overspending or underusing the plan

 

You’ll always know where things stand - no surprises.

We Act as a Trusted Point of Contact

Families and carers often become the “NDIS go-to person.” We help by:

  • Explaining NDIS letters, reviews, and changes

  • Answering questions when things don’t make sense

  • Liaising with providers to resolve billing issues

 

You don’t have to navigate the system alone.

We carefully review invoices to ensure:

  • Charges match the participant’s plan

  • Correct line item coding has been utilised

  • Pricing follows NDIS rules

 

This protects families from financial mistakes and difficult disputes.

We Protect Against Errors and Overcharging

We Support Long-Term Care and Wellbeing

By managing the financial side of the plan, we help families:​

  • Reduce burnout and administrative load

  • Feel confident that supports are sustainable

  • Focus on outcomes, not paperwork

In Simple Terms

  • Families and carers focus on care.

  • We manage the funding, paperwork, and compliance.

  • Together, we support better outcomes and peace of mind.

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